Last Updated: April 11, 2025
PsyCare+ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We collect information you voluntarily provide, including:
When you access our services, we automatically collect:
We may receive information from:
We use collected information to:
| Purpose | Examples |
|---|---|
| Provide Services | Display provider directory, process subscriptions, deliver marketing services |
| Communication | Respond to inquiries, send service updates, provider notifications |
| Personalization | Customize search results, recommend providers based on location |
| Improvement | Analyze usage patterns, improve website functionality, develop new features |
| Security | Protect against fraud, unauthorized access, and illegal activity |
| Legal Compliance | Comply with applicable laws, respond to legal requests |
| Marketing | Send promotional communications (with consent), display relevant content |
We may share your information with:
Third parties who help us operate our services, including:
If you are a healthcare provider, your professional profile information (name, credentials, specialties, practice information, contact details) will be publicly displayed in our directory.
We may disclose information when required by law, court order, or government request, or to protect our rights, safety, or property.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share information for other purposes with your explicit consent.
We do not sell your personal information to third parties.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
We implement appropriate technical and organizational measures to protect your information, including:
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We retain your information for as long as necessary to:
When information is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have the following rights:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to certain exceptions.
Opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us.
We do not sell personal information. California residents have additional rights under the CCPA.
To exercise your rights, contact us at privacy@psycareplus.com. We will respond within 30 days.
California residents have additional rights under the California Consumer Privacy Act:
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
If you are a healthcare provider using our platform:
Important: PsyCare+ is not a HIPAA-covered entity. We do not access, store, or process protected health information (PHI) from your patients/clients.
Our services are primarily intended for users in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from your country.
PsyCare+ may send SMS (text) messages to providers and users who have provided a mobile phone number. This section describes how we collect and use mobile phone numbers for SMS communications.
We collect mobile phone numbers when you:
We may send you text messages related to:
We do not share your mobile phone number or SMS opt-in information with third parties for their marketing purposes. Your phone number may only be shared with service providers (such as our SMS delivery partner) solely for the purpose of delivering messages on our behalf.
You may opt out of receiving SMS messages at any time by replying STOP to any PsyCare+ text message. After opting out, you will receive a one-time confirmation message and will no longer receive text messages unless you opt in again. You can also contact support@psycareplus.com for assistance.
For full SMS terms and conditions, please visit our SMS Terms & Conditions page.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or our data practices, please contact us:
PsyCare+ Privacy Team
Email: privacy@psycareplus.com
Website: psycareplus.com
For data access, correction, or deletion requests, please email privacy@psycareplus.com with the subject line "Privacy Request."